Frequently
Asked Questions

  • The terms “Shutters,” “California Shutters” and “Plantation Shutters,” are used interchangeably.

  • Shutters can be custom made to any style window such as; standard windows, half moon, angled, bay windows, sliding doors and French/garden doors.

  • New retail showroom opening on January 6th, 2025.
    Hours of operation to be announced.
    Please call or email us to set-up a consultation in the meantime.

  • Each product is custom to order. Please expect up to 4-6 weeks. If there are any delays outside our control, we will advise asap.

  • We offer the Cash & Carry option for all blinds. Simply provide us your measurements, choose your colour/finish, and pick up in-store when ready.

  • Each product has its specific warranty. Please click on product for its specific warranty details.

  • Remove dust with a dry feather duster or microfibre cloth. If necessary, wash with water using a soft cloth. Chlorine-based cleaners or other cleaners containing organic solvents could affect the surface appearance and durability of the product.

  • Dust regularly with a dry feather duster or microfibre cloth.

    Gently vaccum to remove older dust

    Spot clean with vinegar or gentle, bleach-free stain remover

    Can be completely removed and placed on a flat surface. Spot clean with sponge and soapy water. Let air dry naturally.

  • You can but with care, you do not want to get too close as the heat can damage the material.

  • Installation is free. The price we quote you, is the price you pay.

  • Show you samples of the products and choice of materials we offer.

    Explain the options for your windows or doors and features available with each option.

    Record precise measurements of your windows and/or doors to ensure a precise fit.

    Provide a written quote, make you aware of any current promotions, and review our Lifetime Warranty and Terms & Conditions information.

    Answer any questions you may have.

    Accept a 50% deposit via credit card, debit or e-transfer and schedule an installation date in approximately four to six weeks.

  • We accept Interac, American Express, Mastercard, Visa and e-transfers.

  • Yes, we offer $100 Cash to the referrer when the referee places an order of $1000 or more (before taxes).